Do names on tickets need to match ID?

Yes, tickets do need to match your ID. The Ticket Fairy team will assist if you need some help with your tickets.

If you have just misspelled your name (i.e. Jim instead of James), simply email support@ticketfairy.com to request an amendment. If you want to transfer your ticket or re-sell your ticket, click here.

Photo Identification is the only accepted form of ID for 18+ wristbands. Here are the accepted forms of photo Identification:

  1. NZ Drivers licence (current)

  2. Passport (current)

  3. Kiwi Access card  

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